Last updated: May 3, 2026
1. Who We Are
Boating Puerto Rico ("we", "us", "our") operates the website boatingpuertoricotours.com and offers private boat & yacht charters from Fajardo and San Juan, Puerto Rico. This Privacy Policy explains what information we collect, how we use it, and your rights.
Contact: WhatsApp +1-787-717-3779 · Email: boatingpuertorico@gmail.com
2. Information We Collect
We only collect what we need to confirm your charter and provide a good experience:
- Booking information: name, phone number, email, charter date, group size, special requests.
- Payment information: deposits are processed by Stripe. We do not see, store, or have access to your full credit card number — Stripe handles that directly under PCI compliance.
- Communication: messages you send us via WhatsApp, email, or contact form.
- Website analytics: we use Google Analytics 4 and Google Ads to understand how visitors use our site (pages viewed, device type, approximate location). This is anonymized.
- Cookies: our site uses essential cookies for booking flow and analytics cookies for traffic measurement. You can disable cookies in your browser at any time.
3. How We Use Your Information
- Confirm your booking and send pre-trip information (meeting point, what to bring, weather updates).
- Process your deposit and any add-on payments through Stripe.
- Respond to your questions via WhatsApp, email, or contact form.
- Improve the website and our services based on aggregated analytics.
- Send promotional offers (only if you explicitly opt in).
We never sell or rent your personal information to third parties.
4. Who We Share Information With
We share data only with the third parties needed to operate our service:
- Stripe — for payment processing (Stripe Privacy Policy).
- Google — for Analytics and Ads measurement (Google Privacy Policy).
- WhatsApp / Meta — when you contact us via WhatsApp.
- Our captains and crew — they receive only your name, group size, and charter date for trip planning.
5. How We Protect Your Information
The website uses HTTPS encryption end-to-end. Payment data flows directly to Stripe and never touches our servers. We limit internal access to booking information to staff who need it to operate your charter.
6. Your Rights
You can at any time:
- Request a copy of the personal information we have about you.
- Request correction or deletion of your information.
- Opt out of promotional emails (link in every email).
- Disable cookies in your browser.
To exercise these rights, email us at boatingpuertorico@gmail.com with your request. We respond within 30 days.
7. Children's Privacy
Our service is for adults 18+. We do not knowingly collect personal information from children. Bookings for minors must be made by a parent or legal guardian.
8. International Visitors
Our site is operated from Puerto Rico (United States). If you visit from outside the US, your information will be transferred to and processed in the US. By using the site, you consent to this transfer.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be highlighted on the homepage for at least 30 days.
10. Contact Us
Questions about this policy? Reach out:
Boating Puerto Rico
WhatsApp: +1-787-717-3779
Email: boatingpuertorico@gmail.com
Marinas: Puerto del Rey · Villa Marina · Fajardo · San Juan, PR